Frequently Asked Questions

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Most insurance plans cover services by a Registered Social Workers and Registered Psychotherapists. I encourage you to reach out to your benefit provider to double check if you are unsure.  Once you have paid for your session, we will provide you with a receipt that you can submit to your insurance provider, or as a medical expense claim on your income tax return. 

It is typical for your first therapy session to bring about a mix of feelings - perhaps anxiety, nervousness, relief, or pride. At the beginning of the session, you and your therapist will spend a few minutes reviewing the consent form and cancellation policy (the boring stuff) that you will be emailed in advance of the session. You'll then begin the process of getting to know each other, and your therapist will answer any questions you have about them, the therapy process, or anything else you're curious about. Together with your therapist, you'll begin to unpack what led you to seeking therapy and what your goals are for your time together. 

Confidentiality is of utmost importance in therapy. It is a priority to us that you feel safe sharing with your therapist, knowing that your information will remain private at all times. Everything talked about in therapy stays between you and your therapist, unless they have a legal obligation to breach confidentiality. These exceptions all have to do with the safety of yourself and others (such as when your life is at risk or there is suspected child abuse) . Before starting therapy, you will be given a written copy of the confidentiality policy, you'll review it together with your therpist, and you'll have the opportunity to ask any questions you may have.

We operate out of Guelph, Ontario. However, since our sessions take place entirely virtually, we have the privilege of seeing clients from all across Ontario.